Audra Carr, Practice Manager
Audra Carr served as the first official Office Manager at RPC in 2010 – 2011. Though she left for a brief season, she knew she would return, as her heart was with the ministry. She returned to take on the role of Practice Manager in June 2015. Audra has numerous years in management and administrative services. She served as Leasing and Operations Manager for 7 years at Showplace in High Point and as Administrative Services Manager for Paul Brayton Designs for 3 years.
The Practice Manager is responsible for the oversight of all office administrative staff, as well as human resources for the entire staff. Audra’s calm and professional demeanor continue the culture of excellence that anyone who has interacted with the agency in the past is accustomed to.
Audra shares: “As a survivor of childhood sexual abuse, I understand the necessity of affordable and accessible counseling that is grounded in faith. I have walked in the shoes of the women who come through our doors everyday and I consider it a privilege and blessing to be able to offer them the same hope that was offered to me through my therapy experience.”
Heather Oakley, Billing Administrator and Intake Coordinator
Heather Oakley serves as the Billing Administrator and Intake Coordinator for RPC. Heather is primarily responsible for administering all aspects of insurance — verifying benefits, claims submissions, reporting and collection. She also schedules all the new intake appointments, meaning she is the first point of contact for women calling our office.
Heather has an Associates Degree in Interior Design from Randolph Community College. She is also a licensed NC Real Estate Agent. Prior to coming to Restoration Place, she worked in many facets of the furniture industry and for a local real estate office as their office manager. In 2011, she attended her first Restoration Runway show and was hooked! In 2012, she volunteered on the fashion committee. After that initial step into volunteering for RPC, she felt a calling to become more involved with this ministry.
Heather shares: “Every woman has a story…some more difficult than others. Restoration Place is unique in their offer of affordable, Christ-centered restoration for women in our community. It is such a welcoming place for the women we serve, the staff and the volunteers who do so much. All the people involved have such big hearts for the ministry and I am thrilled to be a part of it!”