Sliding Scale
It is our desire to make sure that your sessions are affordable to you. Therefore, we offer a significantly-discounted sliding scale that ranges from $25 to $150 per session. Clients must complete a Sliding Scale Eligibility Worksheet (included in the referral packet) and provide the required documentation to receive a reduced rate for counseling. Counseling fees are calculated based on Annual Household Income. Clients who do not provide current AHI plus documentation will be subject to our standard counseling rate of $150/session. AHI includes all adults living within the home who contribute to household expenses. Acceptable forms of AHI include current year tax return, W-2, paystub, a letter from the employer, self-employment ledger, and letter from a government agency for unemployment benefits.
Insurance
We are an in-network provider with
- BlueCross BlueShield
- United Healthcare
- Carolina Behavioral Health Alliance
- Aetna
- Cigna
We file claims on behalf of our clients. Please note that UHC and Aetna do not allow credentialing of LCMHC-Associates, and therefore, may delay your ability to be seen. You are responsible for knowing your coverage, including knowledge of co-pay, annual deductibles, and coinsurance amounts. If insurance fails to pay or denies your claim, you will be responsible for the full session payment of the total allowable amount contracted and set by the insurance company.
Note: We do not accept Medicaid/Medicare. We only file primary insurances.
Payment for Services
All payments, including co-pays and/or deductibles, are due on the date of the session. RPC securely stores client credit cards in our HIPAA compliant practice management software and automatically bills clients at time of sessions. For clients with insurance coverage, if your insurance fails to pay, you will be responsible for the full payment of the allowable amount contracted and set by the insurance company. Any client with two (2) outstanding invoices will not be scheduled for a session until balance is paid in full. Prepaid balances of funds less than $25 will not be refunded after 90 days following the treatment termination.
Fees for No-Shows or Late-Canceled Appointments
It is our policy to require 24 business hours notification for any cancellation or rescheduling of appointments. All clients not adhering to this policy will be charged a fee of $40 for each no-show or late-canceled appointment, regardless of their sliding scale fee or insurance coverage. Insurance does not pay for missed or late canceled appointments; therefore, the client will be responsible for the full amount of this fee. All clients are required to have a current credit card on file. The card will be automatically charged for no-shows and late cancellations.